If you are like most of our customers, this is probably your first experience with having your roof replaced, and you are wondering what to expect. Like most construction projects, you may experience some inconvenience created by noise, equipment and debris. We strive to minimize any inconvenience, and will leave your property in a clean and organized manner at the end of each day.
AIR CONDITIONING LINES, GAS LINES, WATER LINES, and WIRING RUNNING UNDERNEATH ROOF DECKING: Air conditioning lines, gas lines, water lines, and wiring should never be installed running directly underneath the roof deck. Any such lines could be punctured by nails or fasteners. If you are aware of any such lines, please notify us immediately. Helsley Roofing is not responsible for damage to these items due to their improper installation.
PROPERTY ACCESS: Your contract price is calculated allowing us access to your driveway for our trucks as well as access to your electricity supply. Please park your vehicles out of the garage and off of the driveway during construction. We will require access to your driveway to load material onto the roof, remove debris from the roof, and to clean up. If exterior plugs are not available, please run an extension cord through a window or door. Please unlock all gates to provide access to all areas of your yard for clean up. Turn off all alarms and sprinkler systems. Confine pets indoors or restrain away from the working areas. Check all gates prior to releasing them back into your yard.
ROOF TEAR OFF TO LATHES OR RAFTERS: If we are tearing off an old roof down to the existing lathes or rafters, dirt and debris may filter down into your attic area or garage. Please protect or remove any valuable items stored in these areas. Helsley Roofing is not responsible for damage to these items or to clean the attic or garage area.
VIBRATION AND DUST: Vibration from the construction can cause items to fall and break. Please remove any items from walls or open shelving that are not well secured such as light fixtures, mirrors, pictures, candles, plates, etc. Helsley Roofing is not responsible for broken items inside the house. The vibration will also cause dust to fall. If you are asthmatic or allergic to dust, please be prepared to protect yourself or be away from the jobsite.
VAULTED CEILINGS: In most vaulted ceilings, the sheetrock is nailed directly to the underneath side of the rafters. In this situation, the vibration from construction activities may cause the texture to release from the nail heads. We will be happy to paint over the exposed nail heads with touch-up paint that you supply. Small cracks in the tape and bed may also appear. Helsley Roofing is not responsible for the cracking.
TV CABLE / SATELLITE DISHES: Our bid includes the removal and replacement of any roof mounted satellite dishes. It does not include costs for re-calibration, if necessary. Helsley Roofing is not responsible for broken wires or poor reception.
SKYLIGHTS: In order to properly re-flash a skylight, we must remove the frame from the curb. When the skylight is removed, dried paint, texture, tree debris, or sheetrock fragments may fall inside the house. Please cover or remove anything directly underneath all skylights. Helsley Roofing cannot assume responsibility for pre-existing paint/texture conditions in the skylight wells.
VENTS: Upon completion of your job, please check the interior connections of your heater and hot water heater vent pipes. If you are not able to do this, please notify us of this and we will inspect them for you.
WEATHER: Work will be delayed for each day it rains before or during the replacement of your roof.
LEFT-OVER MATERIALS: Any left-over materials remain the property of Helsley Roofing, unless otherwise stated in your contract.
CLEAN UP: We will conduct a thorough clean up of the exterior premises. We pick up approximately 99% of the nails that fall around the premises with a magnetic roller. We make every effort to remove all nails, but some may remain. Tall grass impedes the efficiency of the clean up process. If your grass is tall, we suggest that you have it mowed prior to the start or your roofing project.
LANDSCAPING: Every care is given to protect the perimeter of the residence and landscaping during the roofing process. If there is an area that requires special attention such as bushes, flowers, potted plants, driveways, the lawn, patio furniture, etc., please let us know prior to the start of the project. There may be areas of your landscape that we are not able to protect. Leaves or blooms may be knocked off during the project. Helsley Roofing is not responsible for these items.
TREE BRANCHES OVER ROOF: If you have low hanging branches over your roof, some trimming may be necessary. We will only trim those limbs that limit our ability to access necessary areas of your roof. You may prefer to have the trees trimmed by professionals before we begin the work.
PROTECT CHILDREN FROM WORK AREA: In order to insure the safety of children, please keep them away from the work area at all times.